It’s not a pizza…It’s a process
One of the first questions my clients usually ask me is “how long will it take till I get my furniture”. My typical answer is “it depends on how long it takes you to make a decision”. You are probably thinking that’s a snarky wiseass response but the truth is ordering office furniture, especially workstations is not like ordering a pizza. You just don’t call in, ask for an office full of furniture and 30 minutes later it arrives. Most of my clients take 3-4 weeks from first contact to approved order. Getting the right furniture for your office is a process. With some faith and trust in an experienced sales consultant the process can be smooth and stress free.
Below is a typical time frame process for outfitting a new office space :
Day 1: The potential client makes first contact either by phone, by email or in person. We feel each other out and I ask lots of questions to get an idea of what you think you might want to put in your office space.
Day 2-3: Either the client provides a floor plan with accurate dimensions of the walls, doorways, windows etc or I go to the clients space and take my own measurements.
Day 4-5: The floor plan is redrawn to scale using industry specific software and one or two furniture layouts are designed and emailed to the client.
Day 6: Client reviews the layouts and suggests any changes
Day 7: Floor plans are re-drawn and returned to client for final approval along with a quote for the furniture and materials suggested.
Day 8-9: Client reviews final floor plans and quote. Additional changes are made based on budget or last minute considerations.
Day 10: Client meeting to look at color options for fabrics, laminates, trim etc.
Day 10-11: After finalizing the order a deposit is given. If I am working off the clients floor plan a field inspection is scheduled to verify all dimensions.
Day 11-12: A purchase order is placed with the manufacturer.
As you can see it takes a minimum of 2 business weeks from start to finish. This assumes everything happens in 1 day on the clients end. In reality it takes an average of 3 days for the client to take the ball and move it forward at each step thus the 3-4 week average time from first contact to the order being placed.
Getting back to the question of “when will I get my furniture”. I can turn an instock order in 5 days (1-2 days on small orders) or a special order in 3 weeks but it almost never happens that way. The moral of the story is GIVE YOURSELF PLENTY OF TIME !
Steve Fink aka JOE DESK
One of my sales people told me about a conversation with one of his customers. The customer was looking at a nice used wood desk and he was concerned because it had some signs of ware, a scratch here, a blemish there. The salesman said “don’t think of it as a used desk. Think of it as experienced as in you are experienced”.
In this case the client was an attorney. The salesman asked “do you want your potential clients to think you just passed the bar exam or do you want them to think you have been practicing for many years?”
A used piece has character. It tells a story. It has a history. It says “I am experienced, I am reliable and I know what I am doing”
A used desk may not be right for all businesses but in this case the attorney purchased the desk with character. Oh, and he also saved a boat load of money.
To find your new or used desk, chair, file or conference table check out our website or stop in our huge showroom in Cherry Hill, NJ. Tell em JOE DESK sent you.
The newest addition to the Joe Desk family is this mahogany L-shape desk with a hutch and your choice of a left or right return. Priced at $798.00. NEW furniture sold at a USED price!
30″ x 66″ desk
24″ x 42″ return
Call or come in today to learn more about L-Shape Joe!
856-439-9500/ 2080 Springdale Rd (Cherry Hill, NJ)
Son of a Boss!!!
Joe Desk attended a great networking event this morning at Ponzio’s in Cherry Hill. BizGen2 and Saint Joseph’s University presented an informative seminar about Continuing Your Entrepreneurial Legacy- Family Business. Not only did we enjoy a delicious breakfast, but we learned how to manage a family business and all about the new business: BizGen2. BizGen2 is founded by Steve Wolf and it’s a membership organization where family-owned businesses in South Jersey can go for education, support, assistance and more. Being a family-owned business itself, Joe Desk really enjoyed this event and wants to thank everyone for coming out.
Did we mention that we got to meet the Mayor of Cherry Hill?! Mayor Chuck Cahn was a beautiful speaker and intelligent individual who is just the right man for the job of running Cherry Hill. Joe Desk hopes to attend more BizGen2 events this year!
2014 is officially here! After almost a week into the new year, Joe Desk has decided to reflect over the past year. 2013 was a great year for us! We just want to give a personal thanks to every customer that made our year a successful and happy one.
A new year means new furniture including chairs, desks, filing cabinets, bookcases, conference tables and many more! Check out what’s in store for Joe Desk by viewing our online gallery or coming in to see the pieces in action. We are located in the heart of Cherry Hill, NJ right on Springdale Road. Our 25,000 square foot location offers both new and used office furniture for every client’s need. You can’t beat our low prices and excellent customer service! Help make 2014 just as great as last year by letting Office Furniture Outlet (OFO) be the source of all your office needs.
We the People…
We the people demand that our elected officials manage our State, Counties and Cities the same way that we manage our small businesses and treat every dollar as if it is coming out of their own pocket, not ours.
I have a small idea with great possibilities.
The State and its municipalities are always buying office furniture. Why don’t you mandate that a percentage of the State’s budget that goes to the different municipalities be used to purchase used office furniture? Lets start with 25% of the expenditure. A new 5 drawer lateral file costs almost $1000. The same file in the same or better quality sells for about $300. You just saved the taxpayer $700. The average savings on new vs. used is 70%.
I know this is just a grain of sand in the entire budget but it sets a precedent that you are serious about saving and cutting back on spending. The idea can be expanded. First furniture, then other equipment and then possibly vehicles. I have never purchased a brand new truck for my business. I buy vehicles that are 2 to 3 years old, well maintained and coming off lease. I save thousands.
It’s not just about the money saved. By repurposing older equipment you are keeping scrap out of the landfills. You are recycling. Now that’s a buzzword you can get behind during your next press conference.
What about jobs? Using the office furniture example, a majority of the furniture being sold today comes from China. Even if it is made in the USA it probably is not made in your State. If you buy from a local dealer the money stays here. The jobs stay here.
ü SAVE MONEY
ü LOCAL JOBS
It’s a win –win for everyone!
Small Business Owner & buyer of used office furniture in NJ